Month: June 2015

Inappropriate Children’s Songs

Every parent finds themselves uncomfortable with a song their child has heard or gravitated to…they can be a source of questions that are particularly difficult and embarrassing to answer. I am no different, but here is a list of songs that my seven year old son has either misheard or misinterpreted the lyrics. Try listening to them with an alternative…

Celebrating: It’s Serious Work

Last Friday, I was fortunate enough to be part of an amazing team celebration. This is a group I’ve been facilitating and they’ve accomplished some amazing work over the past year. It’s a smallish team of a dozen or so folks who have worked closely together on beginning to shift their organizational culture. And I say beginning not because they…

The Power of One Word

Earlier this week, Libby and I taught a course on facilitation for the American Society of Association Executives (ASAE). It was a great group of engaged and thoughtful participants. If you’ve read any of my posts, you know my favorite part of all the sessions I do are the gems from the attendees – the power that comes from a…

Email Hell

You guys, I’ve had writer’s block. What makes it so awful is I’m not even a writer! How can this be?! I mean, I like to think I’m sort of an amateur writer with a few decent stories to tell, but this level of avoidance and frustration is out of hand. (Bless you, real writers.) A few weeks ago I…

Human Engagement is Good Business

I’m concerned. I strongly believe businesses that provide any type of service need to be continually trained on how to interact with humans. Providing extraordinary service and excellent human engagement is electric! It’s contagious. It’s vibrant. Why are companies compromising this business principle? You don’t want people to respond negatively to your company. Trust me. That is baaaaaaad for biz’niz.…

Feedback: The Ultimate Gift

Last week, I had the chance to lead a session on feedback. I was particularly looking forward to this discussion because the team had selected feedback as one of four issues they wanted to cover during the year for their professional development together. I love that they opted to spend their time on the topic because it can be such…

Faith Can Be Painful

I’ve been thinking about the phrase, “Don’t lose faith”. In the Disney movie, Pocahontas sings “Just around the Riverbend”, and asks the following question: “Do you still wait for me, dream giver? Just around the river bend?” In the New Oxford American Dictionary, faith is defined as “complete trust in someone or something.” Words affiliated with faith are: trust, belief,…