Month: December 2014

Push It Real Good

You know who’s bringing their advertising game? GEICO Insurance. I’ll admit that I find these commercials funnier than I probably should, but they’re just so damn good. I love Ickey Woods and his cold cuts celebration and I’m quite frankly surprised it took a company as long as it did to work Salt and Pepper telling people to push it…

Knowing Your Customer

I was having a conversation with a new member of a senior team who has been with her organization just a couple months now. We were talking about several initiatives designed to make the organization more efficient. Many of them were not large, expensive changes, but rather, small improvements designed to make daily work faster and easier. One of the…

The Heart of Change

I’m in the process of working my way through John Kotter’s The Heart of Change as my school book of the moment. Kotter has studied large-scale change in organizations over several decades and he’s found the science to support what many of us have found in our daily experience: successful change doesn’t lie in impressively presented facts and figures, but…

Survival Skills – Facilitation-style

Earlier this month I had the pleasure of co-teaching a course at the American Society of Association Executives (ASAE), which is an old stomping ground of mine. It was great to be back and teamed up Libby Bingham to present “Facilitation Essentials: Effectively Managing Conversations.” We had an exceptional group of folks, and they were great about staying with us…

T. Swift

I can’t get enough of 1989, Taylor Swift’s new album. Yes, I am in my mid-thirties and yes, I am woman enough to admit Blank Space and Out of the Woods are my jams at the moment. I can’t listen to these and not enjoy the hell out of them. They’re great volume-turned-up-loud, singing-at-the-top-of-your-lungs-when-no-one-else-is-around songs. And the video for Blank…

Brave Space

A friend and I were recently talking about safe space – you know, that space someone creates for you where judgment is suspended and you can talk freely. I love safe space and try to create it as often as I can. However, my friend was explaining she had just heard the phrase “brave space” as an alternative to safe…

Tools for Change

I was working with a team a while back and we were focusing on how to strengthen their organization and make it an extraordinary place to work. Dozens of ideas were thrown around – ideas about the physical space, ways the staff could work together and program improvements the organization could make. They outlined how they might be able to…